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Refund & Cancellation Policy

Our refund process and timelines explained clearly

This Refund & Cancellation Policy explains the conditions under which refunds may be requested, approved, and processed for Majjicon services.


Refund eligibility

Refunds are applicable only in specific cases where the Majjicon software or services do not function as described and the issue cannot be resolved by our support team.

  • The issue must be directly related to Majjicon software or services
  • The issue must be verified by our support team
  • The issue must remain unresolved after reasonable troubleshooting

Refund timeline

Once a refund request is approved, the refund will be processed within 7 to 10 working days.

The exact time may vary depending on the payment method and the policies of the respective bank or payment gateway.


Non-refundable & cancellation policy

Unless explicitly stated otherwise at the time of purchase:

  • Subscription fees are non-refundable once the service is activated
  • Monthly or annual subscriptions cannot be cancelled mid-cycle for a refund
  • Issues caused by third-party hosting, servers, or external services are not eligible for refund

If a plan is strictly non-refundable or non-cancellable, this will be clearly mentioned on the pricing or checkout page before purchase.


How to request a refund

To request a refund, please contact our support team with the details of your issue and your purchase information. Our team may request temporary access to verify and resolve the issue.


Contact information

Email: support@majjicon.com
Address: Majjicon LTD, 2nd Floor, Chawkview Market, Chawkbazar
Trade License No: TRAD/CHTG/009206/2025

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